Privacy Policy
Welcome to TrilogyID, a SaaS application provided by Trilogy. We are committed to protecting the privacy and security of our users' data. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information.
1. Information We Collect
We collect information related to your subscription and billing accounts, which may include:
- Personal Identification Information: Name, email address, contact details.
- Billing Information: billing address, payment history. AK - what do we see from the Billing system (it said credit details, yet i suspect we wont have access to that)
- Account Details: Subscription type, service usage data, preferences.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide, maintain, and improve the Trilogy application.
- To process payments and manage your subscription.
- To communicate with you about your account and our services.
- For customer support and to respond to your inquiries.
- For internal business purposes, such as data analysis and audit.
3. Data Storage and Security
- Data Storage Location: Your personal information and account data are stored in Dynamics 365, hosted in Microsoft Datacenters. These datacenters are equipped with state-of-the-art security and data protection measures.
- Security Measures: We implement robust security measures, including encryption, access control, and regular security audits, to protect your information from unauthorised access, alteration, disclosure, or destruction.
- Compliance with Standards: Our data storage practices are compliant with industry standards and data protection regulations. Microsoft Datacenters are known for their high standards of security and compliance with various international and regional regulations.
- Data Transfer and Processing: Your data may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
By using TrilogyID, you consent to the transfer of such information to them. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us at privacy@trilogyid.io.
5. Sharing of Information
We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.
6. Your Rights
As a user of TrilogyID, you have the following rights regarding your personal data:
- Right to Request a Copy of Your Data: You may request a copy of your personal data that we hold. Upon such a request, we will provide you with a copy of your data in a commonly used electronic format.
- Right to Data Deletion: If you wish to cancel your account or no longer want us to use your information to provide you services, you can request that we delete your personal data. We will respond to your request in accordance with applicable legal requirements.
Please note that these rights are subject to certain exceptions and limitations as prescribed by law. To exercise any of these rights, please contact us at privacy@trilogyid.io
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.
8. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this application, please contact us at privacy@trilogyid.io
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